Terms of Service

1Acceptance of Terms

By accessing or using Reminator ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users of the Service, including:

• End Users: Individuals who subscribe to receive notifications from businesses
• Business Users: Companies and organizations that use our dashboard to send notifications

2Description of Service

Reminator is a notification aggregation platform that enables businesses to send transactional notifications (appointment reminders, order updates, service alerts) to their customers via WhatsApp and other messaging channels.

3User Accounts

3.1 Account Registration

Business users must register for an account to use the dashboard. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

4Acceptable Use

You agree to use the Service only for lawful purposes. You shall NOT:

5Consent and Opt-In Requirements

Business users must:

• Obtain proper opt-in consent before sending notifications to any user
• Honor all opt-out requests immediately (users can send STOP at any time)
• Maintain records of user consent as required by applicable laws
• Comply with all applicable messaging regulations (TCPA, GDPR, etc.)

For details on how opt-in works, see our Opt-In Policy.

6Fees and Payment

Business users agree to pay all applicable fees for using the Service:

• Subscription Fees: Monthly or annual platform access fees
• Usage Fees: Per-message charges based on volume
• Payment Terms: Fees are billed in advance and are non-refundable

We may change our fees with 30 days notice. Continued use after a fee change constitutes acceptance of the new fees.

7Intellectual Property

The Service, including its original content, features, and functionality, is owned by Reminator Inc. and is protected by international copyright, trademark, and other intellectual property laws.

• You retain ownership of content you create (notification templates, etc.)
• You grant us a license to use your content to provide the Service
• You may not copy, modify, or distribute our software or branding

8Disclaimer of Warranties

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• Messages will be delivered within any specific timeframe
• The Service will meet your specific requirements

9Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REMINATOR INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claim arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10Indemnification

You agree to indemnify, defend, and hold harmless Reminator Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you send through the Service

11Third-Party Services

The Service integrates with third-party platforms including:

• WhatsApp/Meta: Subject to WhatsApp Business Terms
• Twilio: Subject to Twilio Terms of Service
• AWS: Subject to AWS Service Terms

We are not responsible for the practices or policies of third-party services.

12Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Wilmington, Delaware.

13Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on this page
• Updating the "Last updated" date
• Sending email notification to business users for significant changes

Continued use of the Service after changes constitutes acceptance of the modified Terms.

14Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.